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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will appear. It comprises elaborate info about all the operations that you can perform on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich selection of how-to video clips clarifying how to use our Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, explore our comprehensive FAQ database, which covers questions asked by actual customers and offers real solutions. We regulary update our FAQ section with new entries in order to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our fantastic team of support engineers available 24-7-365 and eager to help you with any problem. Each trouble ticket you send will be answered within sixty minutes (the average trouble ticket response time is only twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com